Associate Product Manager — Alcumus

I turn messy, cross-functional workflows into measurable outcomes—pairing hands-on build energy with crisp PRDs, AC, and KPIs. Healthcare IT background; strong with internal tools and CRM/ops integrations.

284 features • +40% velocity • 90%+ friction removed • 884 stories

Role-Match Summary

Alcumus is looking for an Associated Project Manager who is the voice of internal users, documents requirements, and ships enhancements across internal systems (Salesforce/Dynamics/Zuora), including AI/automation opportunities.

I’ve delivered 284 features end-to-end, lifted sprint velocity 40%, and eliminated 90%+ support friction by operationalizing decision logic and self-serve status. I own backlog quality, Acceptance Criteria (AC) / User Acceptance Testing (UAT), KPI dashboards, and cross-team releases—translating frontline pain into shipped outcomes.

Case Highlights

Retail POS iPad Status Tracker

Problem: Intermittent iPad Wi-Fi drops during transactions with no reliable incident data across rotating retail staff.
Action: Built a Microsoft Forms tracker; pushed the app icon to all iPads via Jamf; captured device IDs, timestamps, and notes to enable IT log correlation.
Outcome: Ongoing use with trend analysis; isolated a problem area (American Store network) and created a repeatable reporting pattern for other iPad fleets.

Read the full case → Retail POS iPad Status Tracker

Automated VPN Account Management

Problem: Scattered VPN requests (tickets, chats, emails) and no audit trail, slowing onboarding and support.
Action: Centralized intake via a 3-question Microsoft Form; generated strong passwords with a Python utility; added a Power Automate flow to email status/password directly from Excel Online.
Outcome: Predictable cycle times, fewer escalations, and a lightweight but auditable process that scales to 250+ eligible users.

Read the full case → Automated VPN Account Management

Simplifying SharePoint Documentation for Internal Support

Problem: Critical fund info split across 3–6 Excel files per fund on SharePoint, increasing handle time and training burden.
Action: Consolidated into a single “reference guide” per fund with tabbed structure; reduced clicks and standardized where reps find answers.
Outcome: Faster answers (reduced hold/handle time), cleaner presentation for clients, and easier, quicker updates by the SharePoint team.

Read the full case → Simplifying SharePoint Documentation for Internal Support

Perspective: Rapid Prototyping

I de-risk ideas with tiny, time-boxed experiments. Example: trained a personal LoRA on local hardware (RTX 3090) using open-source tooling to learn data prep, tagging, and eval loops—then applied those learnings to downstream projects. Result: faster iteration without sending sensitive assets to third parties.

See the experiment → Using Artificial Intelligence to create a Low-Rank Adoption Model of myself on local hardware

Product Ops & PM Craft

Backlog & Story Quality (Jira): Kept 2+ sprints “ready” at all times; wrote crisp user stories with measurable AC and attached UAT checklists to drive first-pass acceptance.
Delivery Flow (Jira): Partnered with Engineering to deliver 884 stories (Jan 2023–Jan 2025) and drove a +40% sprint-velocity lift by improving story sizing, refinement, and goal clarity.
Execution at Feature Level (Jira): Shipped 284 features end-to-end with definition-of-done including acceptance evidence and stakeholder sign-off.
Quality & Risk (Jira): Tracked escaped defects and readiness; tightened AC/UAT to raise first-pass acceptance and reduce reopen churn.
Stakeholder Transparency (HubSpot ↔ Jira): Linked HubSpot ticket requests to Jira so non-Jira users could self-serve status/acceptance evidence, cutting ad-hoc update pings.
Operational Friction (HubSpot automations): Eliminated 90%+ internal support tickets & cross-team meetings via standardized decision notes (custom code, 30+ dynamic criteria) used by 17 Clinical Documentation Specialists.

Signature Wins

284 features shipped • 884 stories delivered • +40% sprint velocity • 90%+ friction removed • 17 CDS users supported by automated decision notes

30-Second Comp Pitch

Given my scope—284 features shipped, 40% velocity lift, and 90%+ reduction in internal support friction via decision-logic automation across 17 Clinical Documentation Specialist —I consistently translate frontline pain into shipped, measurable outcomes. For a Philadelphia-indexed APM role owning backlog quality, internal user research, and systems integrations, I’m targeting $100k base plus standard 5–10% bonus.

Contact & Downloads

Resume (PDF): Paris Hunter - Alcumus Resume
Role-Match Brief (PDF): Paris x Alcumus Role-Match Brief
Email: hireparis@gmail.com
LinkedIn: linkedin/paris-king-hunter